FAQ’s
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How do I book an appointment?
We use a scheduling system called Vagaro, and you can make a new account or access your account by visiting our salon on the Vagaro website. You may also download the Vagaro mobile app.
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Do you have WiFi?
Yes, we understand that many clients have to work during their appointment so we have fast, reliable, and secured wifi. Just ask your stylist for the name and password.
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What form of payment do you accept?
Currently, we accept cash, Venmo, PayPal, or Zelle.
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How do I view, reschedule, or cancel my appointment(s)?
Please login to your Vagaro account at www.vagaro.com, click on your profile icon on the top right, then Appointments. You may also download the Vagaro mobile app.
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Do you require deposits for appointments?
No, but our booking service Vagaro requires a card on file to book the appointment.
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Do you offer gift certificates?
Yes, we do! Check out our gift cards here :)
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What should I do if I know I am going to run late?
Please call our salon at 415-787-3779 if you are running late for your appointment. We also encourage you to text/call your stylist as well.
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Is there parking?
Yes, there is plenty of 2-hour parking around the salon.
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Is there public transportation nearby?
Yes, we are one block from the J Muni line, and only a 14-minute walk from the 24th & Mission St Bart station & bus stop (49, 14, 14R).
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What is your COVID-19 policy?
Clients and staff have the option to wear masks.
If you are experiencing any symptoms of illness or have been potentially exposed to COVID-19, we kindly request you reschedule your appointment and seek medical attention.
We consider it a privilege to serve you, and we kindly ask for your cooperation in following these guidelines. We sincerely appreciate your honesty, transparency, and understanding.
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What is your cancellation policy?
As a courtesy, we kindly ask you to give us no less than a 48-hour notice if a cancellation or appointment change is needed. If you arrive more than 15 minutes after the appointment, the stylist has the right to go forward with the no-show policy. All no-shows are subject to 25% - 100% of the charge for the services booked. If you need to cancel within 24 hours of your service, please get in touch with your stylist directly as soon as possible.
More Questions?
If you cannot find answers on our website, please feel free to contact us.
info@tressworks.com
(415)-787-3779
3548 22nd Street
San Francisco, CA 94114